actkm http://www.actkm.org/ en Copyright 2010 Fri, 12 Feb 2010 13:05:50 +1100 http://www.sixapart.com/movabletype/?v=3.2 http://blogs.law.harvard.edu/tech/rss User Adoption Strategies for Collaboration Technologies. Melbourne KMLF is hosting Michael Sampson who will be discussing:
User Adoption Strategies for Collaboration Technologies.

Participating in this event will enable you to:
•Learn about the current state of play with user adoption strategies
•Develop your thinking about the user adoption strategy for collaboration technologies at your organization.

For more information about this FREE event go to: http://www.melbournekmlf.org/?p=191

]]> http://www.actkm.org/2010/02/user_adoption_strategies_for_c_1/ http://www.actkm.org/2010/02/user_adoption_strategies_for_c_1/ Fri, 12 Feb 2010 13:05:50 +1100 Gov 2.0 and what it means for federal government departments Topic: Gov 2.0 and what it means for federal government departments.
Location: AusAid 255 London Circuit, Ground Floor Meeting Room 5.
Date and Time: Friday 5 February 2010 2 to 4 pm.
RSVP Brad Hinton Brad.Hinton@ausaid.gov.au (The room only holds 20 people) so please respond if you intend to come along.
Cost: No cost, just the investment of 2 hours of your time

]]> http://www.actkm.org/2010/02/an_introduction_to_gov_20_1/ http://www.actkm.org/2010/02/an_introduction_to_gov_20_1/ Events Wed, 03 Feb 2010 09:01:55 +1100 Wicked Problems Professor Valerie Brown is engaging the audience how social change is sending the management of knowledge in two different directions. One is the recognition that there are wicked problems that can't be solved within current thinking, so social learning is required. The other is the strong current towards collaboration in all fields of practice. Long-term decision-making on complex issues becomes a matter of collective inquiry.

]]> http://www.actkm.org/2009/10/wicked_problems/ http://www.actkm.org/2009/10/wicked_problems/ Conference 2009 Mon, 12 Oct 2009 10:30:18 +1100 Arthur Shelley on Why Knowledge initiatives fail Arthur is leading us through a facilitated conversation around the complexity of getting a knowledge initiative aligned with strategy, understood by the stakeholders, actioning a project to make it happen, integrating the new concept into the organisation, embedding the knowledge into those that need to know it to get the desired outcomes and then demonstrating the benefits of the program (and proving your initiative is actually the generator of these benefits).

]]> http://www.actkm.org/2009/10/arthur_shelley_on_why_knowledg/ http://www.actkm.org/2009/10/arthur_shelley_on_why_knowledg/ Mon, 12 Oct 2009 10:14:50 +1100 Keynote - Patrick Lambe Patrick is exploring some of the barriers to the professionalisation of knowledge management. He is arguing that as a professional community we lack some of the key mechanisms that will make our practice better grounded: we work to a quick fix orientation, we use improvised and unstable methodologies, we rely on a focus on marketing and spin, we lack access to mass observation of KM practices and their effects. He is giving us some examples of 'magical' thinking (not) and how we are practiced in search if a justification for what we do. Patrick is linking KM to witchcraft and looking at the similar organizational responses to both.

]]> http://www.actkm.org/2009/10/keynote_patrick_lambe/ http://www.actkm.org/2009/10/keynote_patrick_lambe/ Conference 2009 Sat, 10 Oct 2009 22:28:27 +1100 actkm09 kicks off Amanda Horne is the first speaker presenting on Positive Psychology - the scientific study of the conditions and processes that contribute to the flourishing or optimal functioning of people, groups and institutions. Amanda is covering the main messages, theories and concepts are and how this can be applied to knowledge management. She is discussing how we can be better KM managers, how we can enhance the KM community, or how we can improve knowledge and information transfer using Positive Psychology techniques.

]]> http://www.actkm.org/2009/10/actkm09_kicks_off/ http://www.actkm.org/2009/10/actkm09_kicks_off/ Conference 2009 Sat, 10 Oct 2009 17:37:01 +1100 Still places for actKM 09 Conference There are still places available for actKM 09 which will be held on Monday 12th and Tuesday 13th of October 2009 at the Australian National University (ANU) Canberra. Cost will be held at the very affordable price of $690 per person, representing the best value for money KM conference available.

actKM 09 is planned to look to the future and consider what the discipline of Knowledge Management in 2020 will be like. Will KM dissolve into general management practice, will it mature into the critical management discipline that many believe it should be or will it mutate into something we have yet to envisage in order to survive.

The keynote presentation Faith, Magic and Culture in Knowledge Management, is from Patrick Lambe from Singapore. Proceeding will be Amanda Horne’s presentation on how positive psychology pulls people (and their knowledge) together. We will have an Accelerated Networking activity from Optmice and experiential workshops on Collective Intelligence by Jay Hays and Tackling Wicked Problems by Valarie Brown.

The annual dinner and awards evening will include our famous collaboration cabaret and our after dinner speaker Dr David Vaine of Apparently KM PLC, tackles the generation gap in the workplace between Gen Y workers and the rest of us, and the implications for assuring the future of minimal impact KM.

From Melbourne, Frank Connolly will share his work on Thinking Skills and Arthur Shelley on why Knowledge initiatives fail. Dr Helen Hasan will lead an experiential ‘Back to the Future for KM’ activity and Mark Schenk’s ‘Story Slam’ activity is sure to entertain.

Laurie Lock Lee opens day 2 on Corporate Social Capital followed by the results of Sally Burford’s study on how large Australian government agencies are using KM standards, guides, frameworks and models.

The afternoon will include a hypothetical chaired by Nerida Hart on KM in 2020 followed by usability guru Andrew Boyd on managing the user experience for Gov 2.0. Matt Moore will once again entertain us with his experiences with lepers (real ones), consultants, salespeople, and bureaucrats.

The conference will finish up with an emotional presentation by Dr Siwan Lovett on People, Passion and Place that will expand our ideas about ‘knowledge’

The Program and Registration form are available from our 2009 conference page at http://www.actkm.org/actkm_2009_conference.php

Any other enquiries about the conference can be e-mailed to conference2009@actkm.org.

]]> http://www.actkm.org/2009/10/actkm09_conference_1/ http://www.actkm.org/2009/10/actkm09_conference_1/ Thu, 01 Oct 2009 23:41:04 +1100 actKM Special Event - Dave Snowden shares his experiences of 10 government KM projects Dave Snowden is heading for Australia to present his Leading Through Complexity Seminar in Perth on the 27 July and an Advanced Practitioner and Researcher Workshop in Melbourne on 31 July. In between we have persuaded him to present a synopsis on 10 Government KM Projects (what they did), what impact they had on their organisations and how they measured the outcome.

As always with Dave, you can expect a free-flowing, semi-structured and often controversial presentation with opportunities for interaction from the audience.

Date: Wednesday 29th July 2009
Time: 3:00 - 5.00 pm
Location: The Drawing Room (turn right as you go through reception)
University House, Cnr Eggelston and Garran Rds, Acton
Australian National University

Cost: entry is by gold coin donation for afternoon tea.
Please RSVP to David Williams at convenor@actkm.org

About Dave Snowden
Dave Snowden is a major figure in the movement towards integration of humanistic approaches to knowledge management and sensemaking. He is generally held to be one of the leading practitioners and thinkers in the field of a naturalising (science based) approached to decision theory and sensemaking. Well known for his work on the role of narrative and complexity theory in sense-making, he is an entertaining speaker and a formidable realist, and one of the few thought leaders who can bring together the academic and practitioner perspectives into a single, comprehensible purview.
He is the Founder and Chief Scientific Officer of Cognitive Edge, which focuses on the development of the theory and practice of sensemaking. Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics, Government, Commercial Organisations, NGOs and Independent Consultants. The Cynefin framework, which lies at the heart of the approach, has been recognized by several commentators as one of the first practical application of complexity theory to management science.

]]> http://www.actkm.org/2009/07/actkm_special_event_dave_snowd/ http://www.actkm.org/2009/07/actkm_special_event_dave_snowd/ News Wed, 22 Jul 2009 20:08:46 +1100 actKM meeting July 7th 2009 Presenter: Paul James (Country Energy) and Bill Tarlinton (Opals Software)

Subject: Knowledge transfer using real-time Simulators for Operational Training in Electricity Distribution Networks

Paul and Bill will discuss the evolution and application of a ‘flight simulator’ for the operation of Country Energy’s electrical distribution network, one of the world's largest. The simulator was developed to overcome a long-standing problem that exists with ensuring that System Operation’s staff have the training and experience needed to manage the network. An additional problem exists with the testing of business processes capable of dealing effectively with rare events, such as major bush fires, outages or system

Time: 5.30 - 7.00pm

Location: Lyons Room, National Archives, Canberra Australia - gold coin donation for drinks and nibbles.

]]> http://www.actkm.org/2009/06/actkm_meeting_july_7th_2009_1/ http://www.actkm.org/2009/06/actkm_meeting_july_7th_2009_1/ Tue, 16 Jun 2009 09:56:13 +1100 actKM meeting June 2nd 2009 Presenter: Mark Spain of Global Learning. - The Emerging Story of enACT for the Future

Mark will discuss strengthening links and capabilities in communities of practice for sustainability across multiple localities. It will include the role of dialogue, story telling, creativity and building trust to share knowledge and build sustained commitment when planning action to solve complex problems.

Location: National Archives, Canberra Australia, from 5.30 pm to 7 pm - gold coin donation for drinks and nibbles.
mark@globallearning.com.au p 02 6249 1344 m 0404 411 353
http://globallearning.com.au - Facilitating change, leadership and innovation
http://imeet.com.au - Australia's premier collaborative meeting technology

]]> http://www.actkm.org/2009/05/actkm_meeting_june_2nd_2009/ http://www.actkm.org/2009/05/actkm_meeting_june_2nd_2009/ News Tue, 19 May 2009 19:43:03 +1100 actKM09 - Call for Submissions The Organising Committee is pleased to provide the opportunity for interested parties to submit proposals for the actKM 09 conference.

actKM 09 will be held on Monday 12th and Tuesday 13th of October 2009 at University House, Australian National University (ANU) Canberra, Australia.

Those interested can look at our full Call for Submissions document. Submissions are requested by 15 June 2009. Please direct any questions or submissions to our conference team at conference2009@actkm.org.

More information about the conference itself can be found on our Conference 2009 page.

]]> http://www.actkm.org/2009/05/actkm09_call_for_submissions_1/ http://www.actkm.org/2009/05/actkm09_call_for_submissions_1/ Conference 2009 Mon, 18 May 2009 09:23:39 +1100 actKM May meeting - Wednesday 6th Knowledge for Regional NRM Program - 2008 actKM platinum award winner

Nerida Hart, Program Manager, Knowledge for Regional NRM at Land & Water Australia will present a case study of the Knowledge for Regional NRM Program which has run from early 2005 to June 2009. This program had the overarching goal of connecting regional NRM organisations with the knowledge (research) providers and empower these regional organisations to better manage their information and knowledge.

The program delivered a combination of people and technology solutions which was embraced by the regional NRM organisations. Nerida will look at the Return on investment for the Australian Government and what the program has meant to the NRM sector in Australia.

National Archives at 5.30 to 7 pm - gold coin donation for drinks and nibbles.

]]> http://www.actkm.org/2009/05/actkm_may_meeting_wednesday_6t/ http://www.actkm.org/2009/05/actkm_may_meeting_wednesday_6t/ Mon, 04 May 2009 20:32:53 +1100 RSS - why RSS matters in the information environment - April 7th Outline:

Intro: My interest in coming to speak with the good folk of ACT KM is that I’m looking for the answers to some questions that have always fascinated me about the places where the social relates to the technical. Knowledge management is one such broad environment. And a good place to investigate this interface between the social and the technical is with RSS. RSS in the information environment does matter, but in what ways?

What actually is RSS?
- “news flash”
- Enterprise RSS
- A data format
- A way of using information by reference, rather than by instance

Brief history of development of RSS
- Berners-Lee’s initial paper
- Yahoo!
- Dave Winer
- RSS 2.0
- RSS 1.0
- Atom
- Google’s use of Atom

The differences between RSS (therefore XML) and HTML
- HTML is about appearance
- RSS (XML) is about structure

RSS use to date
- Mainly publish -> View
- RSS readers
- Podcasts are RSS
- Twitter as RSS

The possibilities of RSS
- RSS in Web 2.0 & Enterprise 2.0
- RSS as a two-way process: Publish -> View -> Edit -> Republish
- RSS as a collaborative building block
- Demo Xenos
- Demo xNewz

Return to the questions
- What is so challenging about RSS in this context?
- What social/business information “rules” does this use of RSS violate?

Conclusion and discussion

Where: National Archives of Australia
Time 5.30 to 7 pm

]]> http://www.actkm.org/2009/03/april_meeting_rss_why_rss_matt/ http://www.actkm.org/2009/03/april_meeting_rss_why_rss_matt/ Tue, 24 Mar 2009 10:02:19 +1100 Collaboration .... takes more than wishful thinking - actKM March monthly meeting When times are tough it’s important to make the most of available resources. Organisations of all shapes and sizes have spent millions of dollars on ‘collaboration’ software yet the level of sophistication in the way we collaborate hasn’t improved dramatically. It’s time to be more systematic and effective collaborators and this starts with understanding what it really means and not fretting over the functionality of communication software, regardless of how alluring the latest web 2.x version looks.

We need to build collaborative cultures and skills. Not just for our success internally, but also to ensure success with stakeholders, clients, suppliers and partners.

The presentation will focus on the practicalities of developing effective collaboration cultures and skills with plenty of illustrations from our work with organisations like public and private sector organisations, both large and small, local and international.

The foundations are there. The software is available. The need is clearly here. 2009 will mark the tipping point where organisations will move from emphasising collaboration tools to placing the effort on people, on their behaviours and capabilities. We mustn’t forget: it’s people who collaborate.

Presented by Mark Schenk of Anecdote Pty Ltd www.anecdote.com.au

Come along to our first monthly meeting for 2009 at National Archives (for those in Canberra)

Date: Tuesday March 3rd at 5.30 pm

All that is expected is a gold coin donation for drinks and nibbles (if you are partaking of food and drink)

If you wish to know more contact convenor@actkm.org or deputyconvenor@actkm.org

]]> http://www.actkm.org/2009/02/collaboration_takes_more_than/ http://www.actkm.org/2009/02/collaboration_takes_more_than/ News Tue, 24 Feb 2009 16:46:03 +1100 Patrick Lambe - Leveraging and Valuing Expertise in Your Organisation Dear all (at least those who are located in or around Canberra)

ActKM will be holding a workshop with Patrick Lambe on Friday the 13th at University House (ANU) Common Room from 9.30 to 3 pm.

A registration form can be requested from chandni@anecdote.com.au – a cost of $50 per head is being sought as we have had to pay for a venue – no free venues available this time unfortunately.

Leveraging and Valuing Expertise in Your Organisation

In this session, participants will examine the nature of expertise and experience and explore the different ways in which they contribute to the success of an organisation. Taking participants' own experiences of how expertise is leveraged in their own organisations, we will identify patterns of organisational needs and behaviours and identify common issues in the way that expertise is valued and leveraged (or not). Finally we'll close with a framework for planning a response to expertise needs, and identify some practical techniques that can be deployed to accelerate expertise transfer. This workshop is part of the open research project "Leveraging and Valuing Expertise" (http://usingexpertise.com).

* Introduction: the nature of expertise and experience
* Grounding: Anecdote circles with participants exchanging their stories of how expertise is leveraged and used (or misused) in their organisations
* Sensemaking: we work with the stories to identify patterns and key issues in the participants' situations
* Planning: we work with an expertise transfer framework and the Straits Knowledge KM Method Cards to build outline plans for some of the participants' situations
* Close: closing discussion looking at general patterns and sharing any relevant case examples

Facilitator:
Patrick Lambe: Patrick is founder of KM research and consulting firm Straits Knowledge, two term President of the Information and Knowledge Management Society, and an active member of the actKM forum for several years. Patrick is a prolific blogger and conference speaker, and is the author of Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness(Oxford: Chandos, 2007), KM Method Cards (Straits Knowledge 2008) and KM Approaches Methods and Tools - A Guidebook (Straits Knowledge 2008). Patrick was originally trained in Library Science and arrived in KM via a second career in training and development. He has been based in Singapore for 16 years. Patrick is also an Adjunct Professor in KM at the Hong KongPolytechnic University.

]]> http://www.actkm.org/2009/02/patrick_lambe_leveraging_and_v/ http://www.actkm.org/2009/02/patrick_lambe_leveraging_and_v/ News Mon, 09 Feb 2009 21:50:40 +1100