Frequently Asked Questions

When was actKM started?
What's the purpose of the actKM?
What are the guiding principles of actKM?
How do you gain membership?
How large is the membership base of the actKM?
What does it mean to be a member of the actKM Forum?
What are the benefits of membership?
How is actKM Forum organised?


When was actKM started?

actKM was initiated by a small group of Australian Public Service and private sector knowledge management practitioners based in Canberra, Australia, towards the end of 1998.




What's the purpose of actKM?

actKM is a learning community dedicated to building knowledge about public sector knowledge management. It aims to provide an environment where members can create and share knowledge about public sector knowledge management issues.

This environment consists of creating opportunities for members to have conversations and capturing our experiences for other members to use. This is done in a number of ways including monthly meetings, focus group discussions, email discussions and a repository of relevant information available via the Internet site.

The Forum has three main themes:

  • Understanding how to implement knowledge solutions in a public sector environment;
  • Gaining a better understanding of the people aspects of knowledge management; and
  • Raising the profile of knowledge management among senior public sector managers.


What are the guiding principles of actKM?

In pursuit of its purpose the members of ActKM believe that:

  • Primacy of Knowledge - Knowledge is the essential resource an organisation must harness to successfully achieve its objectives.
  • Drive to Learn - People are born with in innate, lifelong desire and ability to learn, which should be enhanced by all organisations.
  • Learning is Social - People learn best from and with one another, and participation in learning communities is vital to their effectiveness, well-being and happiness in any work setting.


How do you gain membership?

Membership of the ActKM Forum is free.  See the New Members page of the website for details of how to subscribe to our Discussion List and Forums areas.

How large is the membership base of actKM?

Prior to the unfortunate deletion of our original Yahoo list on 15 January 2006, there were approximately 1550 members of the actKM list.  Members are from the public and private sectors and academics who have an interest in knowledge management.  actKM also has a strong international representation with members from Canada, the United Kingdom and other parts of Europe, the United States, New Zealand, France, India, Indonesia, Malaysia, and the Philippines.


What does it mean to be a member of the actKM?

Being a member of actKM means, first and foremost, participating in and contributing to our learning community. We are developing an environment that enables members to contribute in a number of ways. actKM presently holds monthly meetings in Canberra and runs an email listserver.


What are the benefits of membership?

actKM provides the following benefits to its members:

  • The opportunity to discuss knowledge management issues with colleagues.
  • Access to a range of information resources such as case studies, web sites and the actKM Forum membership list.
  • Environment whereby working relationships can be established - finding out what others are doing and contributing to the group through discussions, writing case studies, giving presentations and leading special interest groups.
  • Opportunity to influence public sector thinking on knowledge management.


How is actKM Forum organised?

actKM has a Coordinating Group that coordinates activities on behalf of the group and facilitates the development of the required environment for our learning community.