Thanks to the efforts of Cory Banks and his team, the company has had some very tangible achievements in getting its 15,000 people world-wide to work a lot more closely together to share their knowledge.

PB’s KM capability grew from the drive and motivation of its staff. Principal Civil Engineer David Kent received a grant to research, design and implement a common knowledge base for technical procedures and associated specifications, and a model for local Capability Leadership Teams and Communities of Practice. The aim was to make it easier for people to find what they needed to know to do their job.

David’s efforts were successful which led to an external review and the development of a strategy and program of work to build on this foundation.

Subsequently, Cory was appointed full-time as Knowledge Manager to design and the company’s KM program. Growing his team from one to five, PB’s KM team now consists of a Knowledge Manager, Knowledge Coordinator, two Librarians, and an Intranet Coordinator.

In September of 2010 Cory Banks handed over the reins to Christine Harding who has lead the team into the next phase of evolution.

Cory Banks enjoying his win.