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Keynote - Patrick Lambe

Patrick is exploring some of the barriers to the professionalisation of knowledge management. He is arguing that as a professional community we lack some of the key mechanisms that will make our practice better grounded: we work to a quick fix orientation, we use improvised and unstable methodologies, we rely on a focus on marketing and spin, we lack access to mass observation of KM practices and their effects. He is giving us some examples of 'magical' thinking (not) and how we are practiced in search if a justification for what we do. Patrick is linking KM to witchcraft and looking at the similar organizational responses to both.

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