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March 06, 2008

actKM monthly Forum on 11th of March

Narrative and social computing

Speaker: Dave Snowden

We live in a world where everything is fragmented. Blogs represent fragmented conversations and comments that link and connect in unpredictable and unstructured ways. When we ask people for advice we don't receive fully constructed stories, instead we get fragments or anecdotes that we can blend and connect with out own experience.

In these worlds no one asks "How can we create a knowledge sharing culture", knowledge sharing comes naturally. One reason is that the nature of narrative and many aspects of social computing reflect the way our brains have evolved to handle knowledge and collaboration - fragmented, messy and unstructured in many ways the antithesis of much of the focus of knowledge management over the last decade and more.

This presentation will look at how social computing and narrative can be used to re-energise knowledge management programmes and provide radical reduction in costs while increasing effectiveness. It will look at some of the pragmatic issues of using tools such as wikis and suggest ways in which organisations can use the power of the blogosphere within a structured environment without destroying its vitality.

Where: National Library of Australia Theatrette
When: 5.30 for 6 pm on 11th March 2008
Cost: $5 donation for drinks and nibbles

Hope to see you all then